FAQs

What is Honey and Lemon?

Our mission is to change the relationship you have with clothing by offering feel-good pieces that shift your mood and inspire healing.

How do I shop with Honey and Lemon?

We strive to offer a unique shopping experience for our customers, and offer a variety of ways to purchase our products based on your own personal preference.

  • Honey and Lemon App is our honey's favorite way to shop with us. We showcase our brand new collections in real time, while trying them on, giving style and sizing recommendations and interacting with our honeys. It's an intimate experience within a community of empowering women who inspire one another to get dressed, feel good, and be their best. You can Watch live shows, replays, new arrivals, and checkout all from one place!
  • Instagram Feed/Story Shopping
      • You can scroll through our Instagram feed and tap on the photos to shop, or swipe up on our Instagram stories
      • Follow us @honeyandlemon
  • Monthly Boxes are a great option for women who get overwhelmed by shopping, and the opulence of choice that makes it hard for us to make a decision. We curate monthly boxes with versatile pieces that will work with staple pieces you already own, such as a simple pair of jeans or leggings.
      • The Lemon Drop box typically have anywhere from 5-7 pieces and include a style card that provides the name of the box pieces, styling recommendations, and the MSRP of each piece.
      • Bang for your buck! The boxes are high value, and a great way to get a box of style monthly without all of the work that can sometimes go into shopping for clothing.
      • The bi-monthly collections are building blocks for our box pieces. Our box pieces not only work well with pieces you already own, but also pair great with our new collection pieces we release. It's all a beautiful harmony between collections and boxes! 
  • Website here on honeyandlemon.com you can always shop our latest collection, best sellers, and new arrivals! 

    Do you offer rewards?

    Rewarding our honey's is at the top of our list! No matter how you choose to shop with us, whether it's our Facebook live shows, monthly boxes or online purchases... you will receive Honey Money points! You can redeem your points for either $5, $10, or $20 off purchase vouchers that work on our live shows and our website! You also earn a special reward when you rank up to a new tier. Start earning Honey Money Points now by registering your account HERE

    • Once you are registered all of your purchases are tracked and accrue at the rate of 5 points per dollar spent
    • Your live show and website purchases all accrue Honey Money Points
    • Receive bonus points when you do any of the following while signed into your rewards account
      • Sign up
      • Birthday
      • Following on Instagram
      • Following on Facebook
      • Referring friends
      • Choosing local pickup for your orders vs having them shipped
    • Honey Money MAY NOT be used toward the purchase of Lemon Drop Monthly Boxes, or be combined with any other special offers or promotions

    What is your return policy?

    • Please refer to our return policy HERE

    When will my order ship?

    • We ship to all 50 states, APO/FPO addresses and US territories
    • We offer complimentary in-store pickup for our local honeys and include an incentive of 250 honey money points when you choose this option
    • Delivery can be expected within 4-10 business days, Monday through Saturday. You will receive a shipping confirmation email once your order is fulfilled and on its way. (Should you require expedited shipping, please email us directly to discuss your needs at hello@honeyandlemon.com)

    How does your sizing run?

    • We carry a wide variety of brands and styles and because sizing can vary we suggest that you refer to the product description where we provide sizing suggestions and model size information.

    How can I get on a wait list for an item that is sold out?

    • While shopping in the Honey and Lemon app, if an item is sold out, you can tap to add the item in the desired size to your waitlist. If the item is restocked you will be notified that the item from your waitlist is now available and in your cart to checkout with. Please note that waitlisting an item or preauthorizing your waitlist does not guarantee that your desired item will be restocked.

    What are my payment options?

    • All major credit cards are accepted and Paypal
    • We now offer Sezzle with 0% interest payments for all your shopping needs.